1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and address
• Identity Documents: Aadhaar number, PAN number, and passport details
• Business Information: Company name, registration details, and business documents
• Service Requests: Information about the DSC services you request
• Payment Information: Payment method and transaction details

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our DSC services
• Process your applications and payments
• Verify your identity and eligibility
• Communicate with you about your account and services
• Improve our services and customer experience
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Secure servers and databases with access controls
• Regular security audits and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for audit purposes

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for data processing where applicable

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To provide the DSC services you request
• Legal Obligations: To comply with applicable laws and regulations
• Legitimate Interests: To improve our services and prevent fraud
• Consent: When you explicitly agree to specific processing activities

14. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify you within 72 hours of becoming aware of the breach
• Provide details about the nature and scope of the breach
• Outline the steps we are taking to address the situation
• Recommend actions you can take to protect yourself
• Report the breach to relevant authorities as required by law